Dedicated administrative professional with seven years' experience in Human Resources. Demonstrated skills in communication, collaboration, multi-tasking, organization, and project management. Recognized for approachability, helpfulness, and positive attitude towards customers, co-workers, and clients.

Work Experience

HR Operations Specialist/Administrative Assistant to HR Director 

2015 - Present 


  • Maintain daily office operations by ensuring accuracy of HRIS records and personnel files
  • Administer and maintain comprehensive package of core and voluntary employee benefits
  • Improve student intern staffing model by revising and updating student placement and clearance processes 
  • Serve as a primary resource for staff and managers during implementation of new self-service software
  • Increase employee engagement scores by organizing appreciation events and recognition ceremonies
  • Produce efficient staffing reports by consolidating FTE’s during company mergers and acquisitions 
  • Co-Chair Employee Engagement Council, HR Division

Senior Human Resources Generalist
2012 - 2015


  • Improved recruitment efficiency by implementing web-based ATS and online new hire paperwork software
  • Surpassed company growth goals by creating and filling more than 300 new positions
  • Redesigned New Employee Orientation booklet to align with company rebranding
  • Strengthened compliance and consistency among new HR staff by creating and conducting training sessions 
  • Organized, planned and promoted Employee of the Month program and annual company picnic 
  • Increased regional communications through design and distribution of newsletter and social media profiles 

Owner/Transcriptionist: KABRO CO.

2011 - Present

  • Increased number of regular business clients from one to more than ten in first five years
  • Transcribed audio interviews for award-winning, feature-length documentary during film editing process
  • Maintain client relations by comprising periodic policy updates and soliciting feedback through client surveys
  • Collaborate with editors to ensure accuracy and consistency throughout press releases and audio/video transcripts 


University of Massachusetts, Amherst

Bachelor of Arts, cum laude

Major: English

Minor: French and Francophone Studies

Medieval Studies Certificate

Eta Sigma Phi National Honorary Society for Classical Studies